To make a good quotation should be sure by the following things:

1. Products drawings or 3D model data files.
2. The quantity of products you are going to make

Most CAD based programs, e.g. DWG, DXF, IGES, Solid works, Master Cam and most commonly used formats.

Usually a quotation for a product is sent within 2 days after we receive enquiry with all the necessary details.

It depends upon the complexity, size and quantity of the item you need. We will give you approximate delivery time in quotation.

Product designs and drawings are provided by the customer.

Our comprehensive array of finishing services enables you to attain virtually any desired appearance and texture for your parts. We offer treatments such as bead-blasted, anodized, powder-coated, electroplated, polished, passivated, brushed, tumbling, deburring, and more. Please don’t hesitate to contact us for additional surface treatment options and services.

We adhere to strict tolerances and conduct thorough quality checks, including dimensional inspections and surface finish assessments. Our dedicated QA team ensures material quality, process control, and outgoing quality checks to perfectly meet our customers’ requirements。

Kintec accepts payment in two ways:

• Bank to bank wire transfer. Kintec has accounts in Hong Kong and dongguan, China.
• KinTec has Paypal. You can use your paypal account or credit card to pay

It’s crucial to maintain clear and respectful communication throughout the process. If you are not completely satisfied with the parts you receive, it’s essential to communicate your concerns with us promptly. Here are some steps to follow:

1、Contact Project salesperson: Reach out to Kintec as soon as you identify any issues or discrepancies. Explain your concerns clearly and provide details about the specific problems you’ve encountered.

2、Provide Documentation: If possible, provide photographs or documentation that clearly illustrates the issues with the parts. This can help us better understand the problem.

3、Review the Agreement: Refer to your initial agreement or purchase order to ensure that the parts you received meet the specified requirements, including tolerances, materials, surface finish, and other specifications.

4、Discuss Potential Solutions: Engage in a constructive dialogue with Kintec to explore potential solutions. This might involve reworking the parts, providing replacements, or adjusting the machining process to meet your requirements.

5、Request Corrective Action: If the issues are significant and recurring, consider requesting corrective action to prevent similar problems in the future. This may involve process improvements or additional quality checks.

6、Escalate if Necessary: If you are unable to reach a satisfactory resolution with the provider, you may need to escalate the issue through appropriate channels, such as contacting higher-level management or referring to contractual agreements.

No, We do not offer individual molds; instead, we specialize in the production of mold series and related products.